Shipping policy
Shipping Policy
At Tempo Del Oro, every timepiece is handcrafted with care, precision, and uncompromising attention to detail. Because our watches are custom-built and hand-assembled, shipping times may vary slightly to ensure each piece meets the highest standards of quality.
Shipping Timelines
- All orders are processed and shipped within 5–8 business days.
- Each watch undergoes 2–4 business days of assembly and 1–3 business days of quality testing before shipping.
- Once shipped, delivery typically takes 2–7 business days, depending on the destination.
- In total, you can expect your watch to arrive within 7–15 business days (Monday–Friday) from the time of purchase.
You will receive a tracking number via email once your order has been shipped, along with the estimated delivery time.
Shipping Rates & Destinations
We are proud to offer free worldwide shipping.
| Destination | Shipping Time | Cost |
|---|---|---|
| United States, Canada, Mexico | 3–5 business days | Free |
| United Kingdom, Euro Area | 1–3 business days | Free |
| United Arab Emirates, Saudi Arabia | 3–6 business days | Free |
| South Korea, Hong Kong, Taiwan, Singapore, Malaysia | 4–7 business days | Free |
| Australia, New Zealand | 4–7 business days | Free |
| Other Countries | 1–7 business days | Free |
If your country does not appear at checkout, please contact us at support@tempodeloro.com, and we will arrange a shipping solution.
Taxes & Duties
- European Union customers: Taxes are included in the purchase price.
- International customers: Orders may be subject to customs duties, VAT, or import taxes, which are the buyer’s responsibility.
Delivery Notes
- Delivery times are estimates and may be affected by factors outside our control, including incorrect addresses, weather conditions, customs processes, or carrier delays.
- During periods of high demand (e.g., when our watches trend on social media), some models may experience extended processing times. We will notify you of any unexpected delays.
Further Assistance
If your package does not arrive within the estimated delivery window, or if you have any shipping-related questions, please contact us at support@tempodeloro.com